Why it matters
Let no one work on your property who isn't cleared to.
Your park runs on outside parties — ride manufacturers, contractors, concessionaires, licensors, and inspectors — and each one is a potential source of risk and liability if their paperwork isn't in order. This is the counterparty side of operations: not the goods a supplier delivers, which inventory handles, but the parties you contract with and whether they are contractually clear, insured, and qualified to be on property doing the work. An expired certificate of insurance on a contractor running a crane is a serious exposure, and finding out after the fact is exactly the situation you want to avoid. We built vendor, contractor, and legal management into the Park Operations Platform so every agreement, obligation, and credential stays current and verifiable, and so on-site work is routed to a vendor only when they are cleared. Your front-line supervisors see at a glance who is approved to do today's job, and your risk, legal, and finance teams get one defensible record of every agreement, certificate, and obligation across the operation.
Who uses it
- Procurement & vendor management
- Risk & legal
- Safety
- Finance
- General managers
- Operations
What it does
Everything to keep your counterparties clear, insured, and qualified.
Vendor & party records
One master record for every outside party.
- Vendor and external-party master records
- Manufacturers, contractors, concessionaires, and licensors
- Contacts, categories, and approval status
- Approved-vendor visibility for operations
Agreements & obligations
Every commitment tracked, not buried in a drawer.
- Formal agreements with tracked obligations
- Terms, renewal dates, and deliverables
- Obligations tied to the assets and revenue they cover
- Reminders before key dates arrive
Insurance certificates
Coverage current and verifiable, every time.
- Certificate-of-insurance tracking with expiry
- Coverage types and limits recorded per party
- Renewal alerts before anything lapses
- One view of who is covered right now
Contractor qualification
Proof your contractors are fit for the work.
- Contractor qualification records
- Credentials and background-check results
- Qualifications matched to the work scope
- Lapses surfaced before they reach the gate
On-site work permits
Work starts only when clearance is confirmed.
- Contractor on-site work periods and permits
- Permits gated by current insurance and qualifications
- Coordination with safety and maintenance
- Regulatory requirement tracking
Performance & legal matters
A defensible record of how parties perform.
- Vendor performance evaluations
- Scoring and history to inform renewals
- Legal-matter and case tracking
- Document management with holds
Built for parks
Built for how parks actually contract.
Contractors are blocked from on-site work when their insurance or qualifications lapse — so a crane crew with an expired certificate doesn't start until a current one is on file.
Ride-manufacturer agreements and service obligations are tracked against the assets they cover, so you always know what's promised on each ride and when it's due.
Concessionaire and licensor agreements tie to the revenue and intellectual-property usage they govern, keeping royalty and revenue-share terms in plain view.
On-site work permits coordinate with safety and maintenance, so contractor activity lands where the operation expects it instead of arriving as a surprise.
How it works in practice
Sample workflows.
- A contractor scheduled for crane work arrives at the gate ready to begin.
- The platform checks their file and finds the certificate of insurance expired yesterday.
- It flags the lapse and blocks the on-site work permit, so the job can't open.
- It notifies the sponsoring manager and risk that clearance is missing.
- Work stays on hold until a current certificate is uploaded and verified — closing the exposure before anyone steps on site.
A ride-manufacturer service agreement carries a quarterly inspection obligation tied to a specific coaster. The platform records the obligation against that asset and surfaces it ahead of the due date.
Procurement and maintenance both see what's owed and when, so the inspection is scheduled on time and the agreement stays in good standing — no missed commitment buried in a contract.
At renewal time, a concessionaire's agreement comes up for review. The platform pulls the vendor's performance evaluations, obligation history, and any open legal matters into one record.
Procurement and finance review the full picture together and decide whether to renew, renegotiate, or replace — with the evidence to back the call rather than a hunch.
Connected by design
Vendor management doesn't work alone.
Connects to your other systems
- Certificate-of-insurance tracking
- Contract-lifecycle & e-signature tools
- Background-check & qualification providers
See vendor & contractor management in action.
A 30-minute working conversation — we'll walk through agreements, insurance certificates, and on-site work permits with scenarios drawn from operations like yours.
Book a demo