Why it matters
Profit from the game floor, not just revenue.
Game-floor profit is the gap between what each machine earns and what its prizes cost — tickets per game, prize cost per ticket, uptime, refill cycles. The Park Operations Platform tracks all four as core metrics, so you can see which games earn their space and which ones don't.
Revenue against prize cost, machine by machine, so you can see what the floor is actually earning.
A down machine opens a work order automatically instead of an email that may never get logged.
No separate game card to buy, load, or top up — guests play on the same balance they use across the park.
Prize refills and redemptions signed off by attendant, so what leaves the floor is what was earned.
Who uses it
- Arcade managers
- Game attendants
- Finance
- Marketing
What it does
Game-room economics, modeled properly.
Machine registry & play
See your whole floor and tie every play to the guest's wallet.
- Game and machine registry with location, type, and current state
- Card-balance and player-account integration with passes and loyalty
- Ticket-out accounting, digital or physical
Prizes & refills
Control prize cost and keep every machine stocked and running.
- Prize inventory with cost-per-ticket valuation
- Refill schedules with attendant sign-off
- Downtime and maintenance work-order routing
Analytics & promotions
Know what's earning and drive more play with targeted offers.
- Revenue and prize-cost analytics
- Promotional credits and bonus-play campaigns
Built for parks
Part of the park, not a silo.
Integrated with your player and pass accounts — one balance that works across rides, food, retail, and games.
Prize inventory rolls up into Inventory & Procurement instead of living in a separate silo.
Machine downtime opens a work order in the CMMS, not an email to maintenance that may never get logged.
The Labor module schedules every department across the park — game attendants included — so the floor is staffed from the same plan as the rest of the operation.
How it works in practice
Sample workflows.
Marketing creates a "Saturday morning kids special" — 50 bonus game credits for any pass holder under 14 visiting before noon. The offer is configured in Marketing Operations, executed at the card-load station, tracked against player accounts, and analyzed in Reporting.
Connected by design
Games & arcades don't work alone.
Connects to your other systems
- Card and ticket system providers
- Game-machine telemetry
See Games & Arcades in action.
A 30-minute working conversation — we'll walk through the game-room tools with scenarios drawn from operations like yours.
Book a demo