As part of continuing development efforts on the IAD Platform, We are proud to announce the additional availability of three new modules;

Integrated Security – Track incidents with automated reporting & dispatching. Adds web based support for live camera feeds.
Integrated Asset Tracking - Track and assign service equipment, tools, and other important assets.
Integrated Entertainment – Adds support for entertainment departments, show scheduling and performance feedback.

CEO Michael Jordan:

Per our previous notifications – On Thursday November 26th, 2009 from 2:00AM to 4:00AM, we will be performing upgrades to the IAD platform servers and software. During this maintenance window access to the IAD platform will be unavailable, however all data aggregation services and system processes will continue to run with out interruption. A change log and description of the work to be performed has been included below:

IAD Platform Software Change Log

ADD – Ground work for new modules (See portal announcement #38102)
ADD – Dashboard customization options
ADD – “MyFeed” XML personal RSS feed & pager notification options
ADD – Support for terminal services web gateway from “Remote Tab”
ADD – Support for SYSLOG & SNMP devices in data aggregation
ADD – Support 3CX Phone System 8 API
ADD – User option for “CRITCAL” & “URGENT” events to trigger voice alerts via 3CX
ADD – Support for “users” to be members of multiple departments
ADD – End of year reporting now produces PDF instead of excel files
FIX – User level & department mismatch causes authentication error
FIX – Friendly error messages for LDAP & IAD authentication failures
FIX – Form validation error on employee profile edit tab

IAD Platform Hardware Changes

In order to meet new state compliance and regulation in some jurisdictions, additional storage facilities are being brought online to permit document archival for five years. This expansion will increase our production storage capacity from 1.2 TB to 3.9 TB and our total storage capacity to 10 TB.

Future IAD Annoucements

Last January we sent a survey out to all of our clients with one simple question, “How can we further improve the IAD platform for your organization?”. After looking over the 1,500 responses, we choose to produce six new modules. These new modules will be available for the 2010 operating season. On Friday November 27th 2009, we will be launching three of those greatly anticipated modules and three more on the following Friday December, 4th 2009.